TripSatchel Terms of Service

Effective Date: August 11, 2026

Welcome to TripSatchel.

These Terms of Service (“Terms”) govern your access to and use of the TripSatchel mobile application, website at tripsatchel.com, and related services, features, software, content, and technology operated by TripSatchel Inc. (“TripSatchel,” “we,” “us,” or “our”).

By creating an account, accessing TripSatchel, or using any part of the Service, you agree to these Terms and our Privacy Policy.

If you do not agree to these Terms, do not use TripSatchel.

1. Eligibility

You must be at least 14 years old to create or use a TripSatchel account.

If the law where you live requires you to be older than 14 to consent to the use of an online service or the processing of your personal information, that higher minimum age applies.

If you have not reached the age of majority where you live, you represent that you have permission from a parent or legal guardian to use TripSatchel where such permission is required.

You may not use TripSatchel if you are prohibited from doing so under applicable law.

2. Your Account

Certain TripSatchel features require an account.

You agree to:

• provide accurate and current account information;
• maintain the security of your account and login credentials;
• not share your password or authentication credentials with unauthorized persons;
• promptly notify us if you believe your account has been compromised; and
• accept responsibility for activity conducted through your account to the extent permitted by law.

You may not impersonate another person, create an account using information you are not authorized to use, or create accounts for deceptive, fraudulent, abusive, or unlawful purposes.

We may require you to verify information associated with your account.

3. What TripSatchel Does

TripSatchel is a travel discovery, planning, social, and collaboration platform.

Depending on the features available to you, TripSatchel may allow you to:

• discover destinations, businesses, attractions, restaurants, landmarks, and other places;
• search and explore maps;
• create trips and itineraries;
• receive suggested routes, stops, activities, and destinations;
• save places, posts, trips, and other content;
• upload photos and videos;
• publish posts, stories, Zips, Roams, reviews, captions, comments, or other content;
• follow and interact with other users;
• send messages;
• share trips and itineraries;
• collaborate with other users on itineraries;
• use artificial-intelligence-assisted planning or discovery features; and
• access other travel-related functionality.

TripSatchel is a planning and discovery platform. Unless expressly stated otherwise, TripSatchel is not a travel agency, tour operator, transportation provider, hotel, restaurant, emergency service, or booking provider.

4. Travel Information and Safety

Travel inherently involves risks.

Place information, opening hours, prices, routes, road conditions, business information, estimated travel times, availability, recommendations, accessibility information, weather-related information, and other travel information may change.

You are responsible for confirming important information directly with the appropriate business, transportation provider, government authority, or other source before relying on it.

You are also responsible for complying with:

• traffic laws;
• parking rules;
• border and immigration requirements;
• visa and passport requirements;
• park and trail regulations;
• property restrictions;
• local laws;
• safety warnings; and
• other rules applicable to your trip.

Do not interact with TripSatchel while driving in a manner that is unsafe or prohibited by law.

TripSatchel should never be used as a substitute for emergency services, professional safety advice, official navigation instructions, or government travel advisories.

5. Maps, Places and Third-Party Information

TripSatchel may display information provided by Apple Maps, MapKit, third-party data providers, businesses, users, public sources, or other services.

We do not guarantee that third-party information is complete, current, accurate, or error-free.

A place appearing on TripSatchel does not mean that TripSatchel owns, operates, endorses, or has independently inspected that location.

Third-party services may be governed by their own terms and privacy policies.

6. Artificial Intelligence Features

TripSatchel may use artificial intelligence to help generate trip suggestions, itineraries, place descriptions, answers, recommendations, route ideas, or other content.

AI-generated information may occasionally be inaccurate, incomplete, outdated, or inappropriate for your circumstances.

You should independently verify important information before acting on an AI-generated recommendation.

You understand that AI-generated suggestions are recommendations only and are not guarantees regarding safety, availability, pricing, operating hours, quality, legality, or suitability.

7. User Content

“User Content” means content you submit, upload, publish, transmit, create, share, or otherwise make available through TripSatchel, including:

• photos;
• videos;
• captions;
• posts;
• Zips;
• Roams;
• stories;
• comments;
• reviews;
• messages;
• trip names;
• itineraries;
• recommendations;
• saved or shared collections;
• profile information; and
• other materials.

You retain ownership of the User Content you own.

You are responsible for ensuring you have the rights necessary to upload or share your User Content.

8. Licence You Give TripSatchel

By making User Content available through TripSatchel, you grant TripSatchel a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, process, display, transmit, format, resize, encode, and otherwise use that content as reasonably necessary to operate, secure, maintain, improve, and provide the Service.

For content you choose to make public, this licence also allows us to display and distribute that content through TripSatchel to other users.

This licence does not transfer ownership of your User Content to TripSatchel.

The licence ends when your content is deleted from our active systems, except where:

• another user legitimately retains content you shared with them;
• retention is reasonably required for backups;
• retention is required by law;
• retention is necessary for security, fraud prevention, dispute resolution, or enforcement; or
• the content has been anonymized so that it no longer identifies you.

9. Public and Private Content

You control certain sharing settings within TripSatchel.

Content designated as public may be viewed, shared, saved, or interacted with by other users.

You should not publish information you do not want others to see.

Private messages and privately shared itineraries are intended for the users participating in those interactions. However, recipients may be able to copy, screenshot, forward, or otherwise preserve information you send to them.

TripSatchel cannot control what another person does with information after you voluntarily share it with that person.

10. Collaborative Trips

TripSatchel may allow you to invite other users to view or collaborate on a trip or itinerary.

The person sharing an itinerary may be able to grant editing permission to another user.

If you receive editing access, you agree to use it responsibly and only for the purpose for which access was granted.

Changes made by collaborators may affect the shared itinerary for other participants.

TripSatchel is not responsible for disagreements between users regarding collaborative trips.

11. Messaging

TripSatchel may provide direct or group messaging functionality.

You may not use messaging to:

• threaten or harass another person;
• send unlawful content;
• distribute spam;
• conduct scams or fraud;
• solicit illegal transactions;
• distribute malware;
• sexually exploit or endanger minors;
• disclose another person's private information without permission; or
• repeatedly contact someone who has clearly asked you to stop.

Users may be able to block other users.

12. Zero Tolerance for Objectionable or Abusive Content

TripSatchel does not tolerate objectionable, abusive, exploitative, or unlawful content or behaviour.

You may not upload, post, transmit, message, promote, organize, or otherwise use TripSatchel for content or conduct involving:

• threats or credible incitement of violence;
• bullying, stalking, intimidation, or harassment;
• hate speech or attacks targeting protected characteristics;
• sexual exploitation;
• child sexual abuse or exploitation;
• non-consensual intimate imagery;
• human trafficking or exploitation;
• scams, fraud, impersonation, or deceptive conduct;
• instructions or coordination for serious criminal activity;
• malicious software;
• doxxing or unauthorized disclosure of sensitive personal information;
• infringement of intellectual property rights;
• repeated unwanted sexual or romantic solicitation;
• spam or coordinated manipulation;
• glorification or encouragement of self-harm where prohibited by our safety rules;
• content prohibited by applicable law; or
• other conduct we reasonably determine creates a serious risk to users or the Service.

13. Reporting, Blocking and Moderation

TripSatchel may provide tools that allow users to:

• report content;
• report accounts;
• block users;
• remove followers;
• restrict interactions; and
• manage who can interact with them.

We may investigate reported or detected conduct.

We may remove content, limit distribution, disable functionality, suspend an account, terminate an account, preserve evidence, or take other appropriate action where we reasonably believe these Terms, our policies, or applicable law have been violated.

Where appropriate or legally required, we may cooperate with law enforcement or other authorities.

Submitting a false report intentionally or repeatedly abusing reporting systems may itself violate these Terms.

14. Prohibited Uses

You may not:

1. use TripSatchel for an unlawful purpose;
2. interfere with or disrupt TripSatchel's systems;
3. attempt to access another user's account without authorization;
4. scrape, crawl, harvest, or extract TripSatchel data through unauthorized automated means;
5. reverse engineer TripSatchel except where applicable law expressly permits it;
6. bypass security, moderation, access, rate, or technical restrictions;
7. distribute viruses, malware, or harmful code;
8. artificially manipulate followers, views, engagement, reviews, or other platform signals;
9. create fake accounts to deceive or manipulate users;
10. use another person's intellectual property without permission;
11. collect or publish other users' personal information unlawfully;
12. use TripSatchel to facilitate fraud or scams;
13. sell or transfer your account without our permission; or
14. assist another person in violating these Terms.

15. Intellectual Property

TripSatchel and its software, design, interface, branding, logos, graphics, databases, technology, and other materials owned by TripSatchel are protected by intellectual-property and other applicable laws.

Except for the limited right to use TripSatchel under these Terms, no rights in TripSatchel's intellectual property are transferred to you.

“TripSatchel,” the TripSatchel logo, and related branding may not be used without our permission except as permitted by law.

16. Copyright and Intellectual Property Complaints

If you believe content on TripSatchel infringes your copyright or other intellectual property rights, contact:

support@tripsatchel.com

Your notice should include enough information for us to identify the work, identify the allegedly infringing content, contact you, and understand the basis of your complaint.

We may remove or restrict access to content while investigating a complaint.

17. Feedback

If you voluntarily provide ideas, suggestions, feature requests, or other feedback about TripSatchel, you allow us to use that feedback without restriction or obligation to compensate you.

This does not give us ownership of your unrelated User Content.

18. Paid Features

TripSatchel may offer paid products, subscriptions, or features in the future.

Where purchases are made through Apple's App Store, billing, renewals, cancellations, refunds, and payment processing may also be governed by Apple's applicable terms and rules.

Any applicable price and recurring billing terms will be presented before you complete a purchase.

19. Account Suspension and Termination

You may stop using TripSatchel at any time.

We may limit, suspend, or terminate access to TripSatchel if we reasonably believe that:

• you materially or repeatedly violated these Terms;
• your account creates a safety or security risk;
• you engaged in fraud or unlawful conduct;
• we are required to do so by law;
• your account is being used without authorization; or
• continued access could cause substantial harm to TripSatchel, its users, or another person.

Where reasonable and appropriate, we may provide notice or an opportunity to appeal a moderation decision.

Certain serious violations may result in immediate suspension or termination.

20. Account Deletion

You may request deletion of your TripSatchel account using the account-deletion functionality provided in the app or by contacting us where necessary.

Account deletion may result in permanent loss of your profile, saved information, uploaded content, trips, messages, and other account information.

Some information may remain temporarily in backups or may be retained where reasonably necessary to comply with legal obligations, protect users, prevent fraud or abuse, resolve disputes, enforce agreements, or maintain legitimate business records.

Information that another user independently retains, such as messages sent to them or content they saved outside TripSatchel, may remain outside our control.

21. Service Availability

We aim to keep TripSatchel available and reliable, but we do not guarantee uninterrupted or error-free operation.

TripSatchel may occasionally experience:

• maintenance;
• bugs;
• service outages;
• API failures;
• connectivity issues;
• changes to third-party services; or
• feature changes.

We may modify, discontinue, replace, test, or introduce features over time.

22. No Warranty

To the maximum extent permitted by applicable law, TripSatchel is provided on an “as available” and “as is” basis.

We do not guarantee that every recommendation, route, location, business listing, user post, AI response, itinerary, travel estimate, or other piece of information will be accurate, complete, current, safe, or appropriate for you.

Nothing in these Terms excludes warranties, guarantees, statutory rights, or consumer protections that cannot legally be excluded or limited.

23. Limitation of Liability

To the maximum extent permitted by applicable law, TripSatchel and its owners, officers, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Service.

TripSatchel is not responsible for losses resulting solely from:

• decisions you make based on travel recommendations;
• conduct of another user;
• conditions at a destination;
• third-party businesses or services;
• travel delays or cancellations;
• inaccurate third-party information;
• user-generated content; or
• events outside TripSatchel's reasonable control.

These limitations apply only to the extent permitted by law.

Nothing in these Terms limits liability or rights where such limitation is prohibited by applicable consumer-protection, privacy, civil, or other mandatory law.

24. Privacy

Our collection, use, disclosure, retention, and protection of personal information are described in our Privacy Policy.

By using TripSatchel, you acknowledge that you have had an opportunity to review that policy.

25. Changes to These Terms

We may update these Terms to reflect changes to TripSatchel, applicable law, security practices, or our business.

If a change materially affects your rights or obligations, we will provide notice where required by law.

The date at the top of these Terms identifies the most recent version.

Your continued use of TripSatchel after updated Terms take effect constitutes acceptance where permitted by law.

Where applicable law requires separate consent to a change, we will request that consent.

26. Governing Law

These Terms are governed by the laws of the Province of Quebec and the federal laws of Canada applicable in Quebec, without regard to conflict-of-law principles.

Subject to any mandatory rights you may have under consumer-protection or other applicable law, disputes relating to these Terms or TripSatchel may be brought before the courts having jurisdiction in Quebec.

Nothing in this section removes any jurisdictional, consumer, privacy, or statutory right that applicable law does not allow you to waive.

27. Severability

If a provision of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

28. Entire Agreement

These Terms, together with the Privacy Policy and any additional terms that expressly apply to a particular TripSatchel feature, form the agreement between you and TripSatchel regarding your use of the Service.

29. Contact Us

Questions about these Terms may be sent to:

TripSatchel
Email: support@tripsatchel.com
Website: https://tripsatchel.com/